Age UK Services – Rossendale

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Information on this page was last updated on 26/11/2018

Age UK Services:-

  • Advice Line Service – Rossendale
  • Day Time Support Service – Rossendale
  • Lancashire Older Veterans – Rossendale

There is no cost to the patient for any of these services however Age UK Lancashire is a charity and donations are always gratefully accepted.

All of the services listed above can be accessed by using the contact details below:-

Tel: 0300 303 1234 or


Advice Line Service – Rossendale

Brief Description

If you are aged 65+ we can offer you information and advice on:-

  • Welfare Benefits
  • Social / Community Care
  • Housing Options
  • Local Services

Eligibility Criteria

This service is available to adults living in East Lancashire and over the age of 65 years.

Further service detail

Age UK Lancashire provide an information and advice service for older people aged 65+ and their carers. The service is free of charge, confidential, independent and impartial. We are able to help you with a range of issues. This may be about claiming benefits, housing or health and care issues or local services. You may be facing a crisis, or just considering your options.

We value diversity, promote equality and challenge discrimination in all that we do. We respond to an individual’s needs without regard to their gender, sexual orientation, disability, race or religion.

Support offered

We aim to provide the information and advice that you need for the issues that you face. We won’t judge you, persuade you to tell you what you should do – we will listen, explain all the available options to you and support you in the course of action you decide to take. If we aren’t able to help you, we will try to help you find someone who can.

Access / Contact details
The advice Line is open from 9.00am until 3.00pm Monday to Friday.

Our team will arrange an appointment to call you back and in some circumstances we may be able to arrange face to face appointments. Please contact our friendly support team to find out more about the support available to you.

Day Time Support Service – Rossendale

Brief Description

Age UK offer a variety of activities, support and great food in a friendly environment.

Service Detail

This service provides enhanced support in a comforting environment focused on respect and dignity to encourage social interaction, inclusion in engaging and meaningful activities and to provide much needed respite during the day for families caring for individuals.

Located throughout Lancashire and in the heart of local communities, our first class centres provide all the facilities and support needed to ensure you or your loved one enjoy their visit, gain confidence, learn new skills and socialise. We provide a nutritional, healthy two course meal with refreshments and snacks throughout the day.

Eligibility Criteria

This service is available to adults aged 50+

Activities include

These include activities based on individual likes, interests and skills.  – Music and singing, arts, crafts, gardening and reminiscence sessions. Developing and maintaining daily living skills.  Age UK Lancashire pride themselves on developing new activities to suit each individual to ensure they remain engaged and enjoy each day.

Dementia and Enhanced Support

We have designated centres providing both dementia support and enhanced support for people with a need for a higher level of care. We can provide a full range of personal and continence care including shower and wash facilities.

Our professional and qualified team ensure there is a comforting, friendly environment and provide a wide ranging variety of enjoyable activities designed to encourage participation and stimulate the group.

Taster Sessions

You can try out the service first to see if it’s what you are looking for.

Access and Pricing Information

Prices may be subsidised by the Local Authority following a social care assessment and subject to FACS eligibility. Privately the charges are determined by the level of support required by the individual.

East Lancashire Locations:


Knight Hill House, Memorial Park, Blackburn Road, Padiham, BB12 8JZ

Link to location map


Walton Lane Community Centre, Leeds Road, Nelson, BB9 8RW

Link to location map

Crow Wood

Crow Wood Court, Burnley, Lancashire, BB12 0LA

Link to location map


Age UK – Lancashire Older Veterans – Rossendale

Brief Description

This valuable service gives up to 12 weeks tailored support for older veterans and their families, providing information and advice, practical support at home, access to social events and  opportunities to become more active.

This project is funded from the Aged Veterans Fund, funded by the Chancellor using Libor funds.

A member of our Navigator team will predominantly deliver the service via home visits and other community venues.

Eligibility Criteria

Born before 1950,

Having provided at least one day of service,

For example National Service:

Army, RAF, Navy, TA, Merchant Navy, Bevin Boys or Land Army.

Support offered

This project allows us to build on the work we already do with older people and to reach out to those veterans, family members and carers who may need more support or may have slipped through the net.

Our work has at its core what older people want to achieve for themselves and the support to enable them to do this.

Duration of the service

Support is time limited to a maximum of 12 weeks and tailored to each individual’s needs.



November 2018 – V1.3


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